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Is there a maximum number of participants that I can add for my store?
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No. You may add as many participants as you wish.
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Can I spend an additional night at the hotel before or after the event?
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Yes! Contact the hotel directly to extend your reservation.
However, keep in mind that the preferential rate only applies to event days. And since fall is a busy season, we recommend booking your additional night(s) soon.
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Can minors participate in the event?
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RONA Connexia is for individuals aged 18 and over.
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I missed the deadline to send the required details. What can I do?
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Contact our concierge team to see if there are any spots still available: concierge@ronaconnexia.ca.
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Who should I contact if I have questions?
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Our concierge team is available to answer your questions at concierge@ronaconnexia.ca.
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If I need to cancel my store’s participation after the deadline, what are my options?
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Please refer to our cancellation policy.
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Who should I contact if I have questions about protecting my personal information?
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If you have a privacy inquiry, compliment or complaint, with respect to our Privacy Statement or how we handle your personal information, you may direct it to RONA inc. Privacy Officer at privacy@rona.ca or by submitting a written request to:
RONA inc.
Attn: RONA inc. Privacy Officer – Legal Department
220, chemin du Tremblay
Boucherville (Québec) J4B 8H7
Canada
